Terms & Conditions
Terms and Conditions
Welcome to magnetopeners.com. By accessing or using our
website, you agree to be bound by these Terms and Conditions. Please read them
carefully.
1. Services Offered MagnetOpeners.com specializes in
producing personalized bottle openers for marketing agencies. By using our
downloadable templates, you can upload your designs for production.
2. Order Process
Design Submission : Customers must download the design
template provided on the product page. Ensure that the design adheres to the
file formats we accept: AI, PSD, or PDF. Upload your completed design file when
placing an order.
Customization : We accept all types of designs, provided
they comply with our technical specifications.
3. Payment All payments are processed via PayU, which allows
a variety of payment methods. Please ensure that your payment information is
correct to avoid order delays.
4. Shipping and Delivery
We use FedEx for shipping. You will receive a tracking
number once your order has been dispatched.
Average delivery time is 2-5 days after production, with a
maximum production time of 2 days.
5. Returns and Cancellations
As all products are personalized, we do not accept returns.
Cancellations are accepted within 1 hour of placing the order
without any cost. Beyond this, cancellation requests may incur fees related to
production and shipping costs.
6. Quality Assurance If you receive defective items, please
email us with photographic evidence as soon as possible. We will arrange for a
replacement product.
7. Legal Compliance These terms are governed by Turkish law.
Any disputes will be resolved in accordance with the laws of Turkey.
8. Contact Information For any inquiries, please contact us
at
orders@magnetopeners.com,
billing@magnetopeners.com, or
customercare@magnetopeners.com.
We are available by phone from 10 a.m. to 6 p.m. Turkey time
on weekdays.
