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Terms & Conditions

Terms and Conditions 

 

Welcome to magnetopeners.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

 

1. Services Offered MagnetOpeners.com specializes in producing personalized bottle openers for marketing agencies. By using our downloadable templates, you can upload your designs for production.

 

2. Order Process

 

Design Submission : Customers must download the design template provided on the product page. Ensure that the design adheres to the file formats we accept: AI, PSD, or PDF. Upload your completed design file when placing an order.

Customization : We accept all types of designs, provided they comply with our technical specifications.

 

3. Payment All payments are processed via PayU, which allows a variety of payment methods. Please ensure that your payment information is correct to avoid order delays.

 

4. Shipping and Delivery

 

We use FedEx for shipping. You will receive a tracking number once your order has been dispatched.

Average delivery time is 2-5 days after production, with a maximum production time of 2 days.

 

5. Returns and Cancellations

 

As all products are personalized, we do not accept returns.

Cancellations are accepted within 1 hour of placing the order without any cost. Beyond this, cancellation requests may incur fees related to production and shipping costs.

 

6. Quality Assurance If you receive defective items, please email us with photographic evidence as soon as possible. We will arrange for a replacement product.

 

7. Legal Compliance These terms are governed by Turkish law. Any disputes will be resolved in accordance with the laws of Turkey.

 

8. Contact Information For any inquiries, please contact us at

orders@magnetopeners.com,

billing@magnetopeners.com, or customercare@magnetopeners.com.

 

We are available by phone from 10 a.m. to 6 p.m. Turkey time on weekdays.

Thank you for choosing

magnetopeners.com as your go-to resource for high-quality custom products. Our factory in Turkey combines cutting-edge technology with skilled craftsmanship to produce vibrant, durable items that stand the test of time. We pride ourselves on our efficient shipping, reliable customer service, and the utmost attention to detail in every order. Whether you need a single custom piece or a large batch, we are here to support your branding and promotional needs with excellence and integrity. Let's grow your business together!

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