Privacy Policy

 

At magnetopeners.com, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our website.

 

1. Information We Collect We collect the following information to provide and improve our services:

 

Name : To identify you and personalize correspondence.

Email Address : For communication purposes and to send order confirmations.

Phone Number : For urgent communication regarding your orders.

Company Information : To understand our customer base and tailor our services.

Delivery Address : Required for shipping orders accurately.

Design Files : Utilized exclusively for the production of your personalized items.

2. Legal Basis for Processing We process your personal data based on the consent you provide when interacting with our services. This consent allows us to fulfill your orders and communications as part of our contractual obligations.

 

3. Retention of Data Your personal data is stored securely for a period of one year. After this period, we ensure that your data is deleted or anonymized in accordance with our data retention policy.

 

4. Your Rights Under applicable data protection regulations, you have the right to:

 

Access : Request a copy of the data we hold about you.

Rectification : Ask for corrections to any inaccurate or incomplete data.

Deletion : Request the deletion of your data, subject to our retention policy. To exercise these rights, please contact us via email.

5. Data Security We take data security seriously. Your information is stored on a secure local server which is part of an intranet not directly connected to the internet, minimizing unauthorized access risks.

 

6. Sharing of Data We only share your personal information with third parties such as shipping companies to fulfill your orders and government agencies upon legal request.

 

7. Contact Information If you have any questions or concerns regarding your privacy or this policy, please contact us at customercare@magnetopeners.com. Your feedback and questions are important to us, and we are committed to addressing them promptly.