Shipping Policy

At magnetopeners.com, we strive to deliver your orders accurately and in a timely manner. This Shipping Policy outlines how your personalized products are shipped and what you can expect from our delivery process.

1. Shipping Partners We have partnered with FedEx to ensure reliable and efficient delivery of your orders. A FedEx tracking number will be provided to you once your order has been dispatched, allowing you to monitor your shipment in real-time.

2. Shipping Costs Shipping costs are calculated at checkout based on the total weight of your order and the delivery address. All shipping charges and any applicable taxes will be clearly displayed before you complete your purchase.

3. Delivery Times

Production Time: All personalized products are generally produced within 2 days of receiving your order.

Shipping Time: Once production is completed, the average delivery time is 2-5 business days, depending on the destination. Please note that these times are estimates and, in rare cases, can vary due to external factors beyond our control.

4. International Shipping and Customs For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and vary by country. We advise customers to check with their local customs office for detailed information.

5. Incorrect Address Customers are responsible for providing accurate shipping information. In cases where a package is returned due to an incorrect address, additional shipping charges may apply to reship the package to the correct address.

6. Delayed or Lost Packages If your package is delayed or lost, please contact us immediately. We will work with FedEx to resolve the issue and ensure you receive your order.

7. Contact Information For further questions regarding shipping, please contact us at customercare@magnetopeners.com. Our customer service team is available to assist you from 10 a.m. to 6 p.m. Turkey time on weekdays.